Our Terms of Service

Gift Basket Promotions
3253 Forest Lakes
Wichita, Kansas 67205

Our Toll Free Number: 866.244.2983
Our Fax Number: 316.729.8782
janet@giftbasketpromotions.com

2006-2007 Gift Basket Promotions Holiday Close Dates:
Thursday, November 23, 2006 (Thanksgiving)
Friday. November 24, 2006 (Day after Thanksgiving)
Monday, December 1, 2006 (Christmas Day)
Monday, January 1, 2007 (New Year's Day)
Monday, May 28, 2007 (Memorial Day)
Wednesday, July 4, 2007 (Independence Day)
Monday, September 3, 2007 (Labor Day)
Thursday, November 22, 2007 (Thanksgiving Day)
Friday, November 23, 2007 (Day after Thanksgiving)
Tuesday, December 25, 2007 (Christmas Day)

Four Easy Ways to Order:
1. Secure Internet - The quickest and most convenient way to order! Click the order button on your favorite basket
at www.giftbasketpromotions.com

2. Call-in Orders by Telephone - 316.729.8079 or Toll Free - 866.244.2983

3. By Fax - 316.729.8782

4. Regular Mail - Mail your order to our address listed above.

Shipping:
Gift Basket Promotions ships to all 50 states. We do not ship to U.S. territories or other countries. We cannot ship to PO Boxes. For food gift baskets shipped to Alaska or Hawaii, you must select Next Business Day shipping. When ordering a gift basket for delivery to Alaska or Hawaii, please allow extra time for delivery. .

All orders received by 10 A.M. CDT weekdays are usually shipped out the same business day unless otherwise noted. The time of day your order is placed, method of delivery selected, weather conditions, location of recipient, holidays, occasional delays by carriers plus incorrect or incomplete street addresses, apartment and suite numbers, telephone numbers and zip codes can all delay the delivery of your gift. We do everything possible to expedite your gift basket order, however we cannot guarantee specific times or dates of arrival.

Gift Basket Promotions employs the major shipping carriers to deliver our baskets. Please provide the complete physical address information on ALL orders. Also, please double check to make sure that your address information is correct (especially the zip code)!

All our carriers can charge up to a $20 re-routing fee due to an incorrect or incomplete address. GiftBasketPromotions.com reserves the right to pass that additional charge on to you when this occurs. You will be notified by e-mail if you have incurred a re-routing fee. If you discover that your address is incorrect and needs to be re-routed after placing your order, you will be charged for the additional fee.

All Gift Basket Promotions gift baskets are sent by FREE Ground Shipping (2 to 7 days), unless you need your gift sooner. Two-Day Air and Next Day Air are available. Please call us at 316.729.8079 or 866.244.2983 for additional shipping charges. With the volume of packages that our carriers deliver each day it is possible that your gift may not arrive within the expected timeframe. This is an unfortunate occurrence, however, we cannot provide any guarantee based upon another company's performance - we hope you understand.

At Gift Basket Promotions, we strive to satisfy our customers. If you are not satisfied with your purchase or gift, please contact us within 3 days of delivery. We do not give refunds, unless it is an extreme case. However, we will do everything possible to exchange your order for another gift basket of equal or lesser value, once the original basket is returned. Baskets containing food items are NOT eligible for refund or exchange. We do not return shipping charges. If you wish to return a item for exchange or refund, contact us at 316.729.8079 or 866.244.2983. It must be returned in original box and closed securely.

We are NOT responsible for undeliverable packages. Incorrect or outdated addresses, zip codes, suite #'s, apt #'s and phone #'s resulting in lost, discarded or packages being delivered to unintended recipients.

Carriers may or may not leave the package at the door. It is completely up to the driver's discretion to determine whether or not a signature is required. If the driver feels it is best to obtain a signature, and no one is present to accept the delivery after three attempts, the package is deemed undeliverable.

Gifts Sent to Businesses
Carriers deliver packages to a shipping dock, receiving department or front desk. It is up to the busy staff to take the package to the recipient within the business. We are not responsible if the business is closed, loses or misplaces the package or if the business fails to deliver the package to an individual recipient within the business. For your own protection, we suggest that you seriously consider sending your gift to the recipient's home address and let them enjoy their gift there.

Gift Sent to Hospitals or Hotels
We DO NOT encourage shipment of gifts to hospitals or hotels because most gifts sent to hospitals or hotels arrive after patients have been dismissed or guests have checked out.

Packages shipped to these locations are normally delivered to a general receiving dock, specified delivery area or department, not to individual recipients within. It then becomes the burdensome task for the busy staff to take the packages to the individual recipients. Many times, unfortunately, this does not get done.

Should you elect to ship to a hospital or hotel, please be absolutely certain that the recipient will still be in the hospital or hotel when your gift arrives. Hospitals and hotels do not forward mail or return mail to the sender.

Gift Basket Promotions will not refund or replace gifts delivered to hospitals and hotels. Claims for orders lost or misplaced within hospitals or hotels, failure of the hospital or hotel staff to deliver the gift to the patients or guest, or gifts arriving after a patient or guest has been dismissed or checked out will not be honored.

We encourage you to consider sending your gift to the recipient's home address and let them enjoy their gift at home.

Holiday Deadlines
During the busy holiday season, we will post a suggested final date to place orders corresponding to the different delivery methods. This information comes from our carriers and is NO GUARANTEE that your gift will arrive in time for that particular holiday. In order to avoid disappointment, we suggest that you place your order well in advance of the deadline. Thank you for your understanding.

Package Tracking
You will be provided a tracking number (via e-mail) for your order so that you may have continuous access to your package in transit.
UPS Tracking
Fed Ex Tracking
USPS Tracking
DHL Tracking

Additional Information

Payment Options
We accept Visa, MasterCard, American Express and Discover credit cards. These credit card payments are processed via PayPal. Once your order is placed, you will receive two emails from us. The first is a credit card receipt, the second is your order confirmation. If you do not receive two emails, this means your order was not successfully completed and your order may not ship or your order may be delayed.

If you did not receive two emails after ordering, you need to contact us to confirm the status of your order at 316.729.8079 or 866.244.2983.

Corporate Orders
Corporate discounts are available for orders of 20 or more gift baskets. Dependent upon the amount of gift baskets ordered, discounts vary.

Substitutions
Changes are constantly made to our inventory based on product and seasonal availability. Therefore, substitutions may be made for products with equal or greater value. When making substitutions, we will ensure that every measure is taken to ensure the highest quality and the most professional taste. Your satisfaction is guaranteed.

Gift Baskets containing chocolates will be substituted with products of equal or greater value between the months of May and October. This is to maintain the highest quality standards for our customers based on seasonal availability.

Sales Tax
Any item shipped to a Kansas address will be charged sales tax of 7.3%.

Food Allergy Notice
While GiftBasketPromotions.com and its suppliers make every effort to ensure that only the ingredients shown are included in your gifts, it is very likely that your gift ingredients may have been processed using equipment that has traces of a variety of nut, fruit, grain or dairy products. If the recipient or others that might consume the gifts are highly allergic to common food products -- for their safety we request that you order one of our non-food gifts.

Privacy Notice
We are committed to ensuring the privacy of our customers. Our privacy policy has been established to protect our customers. This page describes why we gather customer information, what information we collect, how we collect it, what we use the information for, and how to tell us if you prefer to limit the use of the information. This Privacy Policy is part of the Terms of Use, which governs your use of GiftBasketpPromotions.com

Your Security
Our Web site uses a secure order and payment processing system. This system encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology. However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

How We Gather and Use Information
We use an order form to gather the shipping and billing information that allows us to process your orders quickly and accurately and to contact you if we need more information to process your order.

When you order from GiftBasketPromotions.com, we collect this information: your name, telephone number, email address, fax number, and billing information (credit card number, expiration date and billing address). We also collect shipping information for gift recipients to ensure correct delivery.

We do not share your information with any third party not directly involved in processing, preparing, or shipping your order.

In the event of a merger, consolidation, or sale or transfer of all or substantially all of the assets or business of GiftBasketPromotions.com, the information we collect from our customers may be transferred as an asset to the new company. However, the use of this information by any successor would still be governed by the terms of this privacy policy, as amended from time to time, including any amendment after such transaction.

How to Make Changes to Your Information
To update or correct information you have previously provided to GiftBasketPromotions.com, you can send us an email with the new information to info@giftbasketpromotions.com

How to Limit the Use of Your Information
If you do not want to receive announcements or special offers from GiftBasketPromotions.com, you can use the unsubscribe link you'll find at the bottom of any email we've sent you.

How We Use Cookies
A "cookie" is a small file stored on your computer by a Web site which stores information about your activity on the site. We use cookies to let us know that you are a prior customer and to provide certain features to you, for example, to store information on your product selections as you shop on our site. We do not use cookies to store any personal information (except your name) or financial information.

Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent their use. If you disable this feature, the shopping cart, will not function properly.

Your Consent and Changes to this Privacy Policy Subject to the above provisions, by using our Web site, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time and we will post those changes so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it.

If you have any questions about our Privacy Policy please contact us.

We can help Build Your Business One Basket at a Time.

Janet Staab
CEO and Founder

GiftBasketPromotions.com
Sunflower Pantry LLC